390 Screenphone
Single Line Analog Screenphone
Frequently asked questions
What are the services I download to my phone?
There are 4 memory slots in the services menu. These slots are where the services are stored. Each slot stores different types of services, here are some following examples: Slot 1 = Telephone Accounts (billing inquires, phone company features, - - -) Slot 2 = Interactive services (lottery, weather, horoscope, - - -) Slot 3 = Financial (telephone banking, - - - ) *Note the above is only an example, telephone company services may vary, contact your local phone company for more information.
Why doesn’t the message waiting light work?
You must subscribe to Voice Mail/Call Answer service from your local telephone service provider for the message waiting light to work. The unit will only detect CLASS Visual Message Waiting.Most phone companies will provide the Class Voice mail service. The unit's message light will not work if the phone company voice mail service is stuttertone.
Why is the " Extension in-use" displayed?
- Make sure there is no other phones in use.
- Check there is a line cord connected from the telephone to the wall jack.
- Visually inspect the line cord & wall jack for physical damages
Why do I hear static on the line?
The static could be caused by either the (curly) spiral cord or the receiver itself. What to try: Check to see if the static is on the speaker as well as the receiver. If the static is only in the receiver, then what you would have to do is take the spiral cord and receiver from another phone and test it on the 390. If the static disappears, then try the original receiver with the replacement spiral cord, if the static is still gone then the spiral cord needs to be replaced, if the static appears again, then the receiver needs to be replaced.
What does "Hold Msg" on the display screen do?
This is an option available with some Call Waiting Display/Visual Call Waiting services. When a call is ringing in, you can press the "Hold Msg" softkey to send a network message to the caller. This message will ask the caller to hold, and tell them that the person they are trying to reach will be with them shortly. You can then answer the call at your convenience.
Can I turn the light on the display screen off?
No. You can only adjust the contrast of the display.
How do I save a call from the callers list to my directory?
- Scroll to the call in the callers list
- Press copy. The name and number will be copied to the directory
My Flash button is not working. How do I answer a Call Waiting Display/Visual Call Waiting call?
When you subscribe to certain telephone company services, the Flash button becomes inoperable. You must press the correct softkey to answer Call Waiting.
How do I add a name and number to the directory?
- Press the "directory" button, followed by the "addnew" softkey
- Enter the number using the dial pad, if you need to enter a pause in between two numbers, press the pause softkey.If you want to enter a number that uses flash, press the flash softkey to enter it where it is required in the number. If you happen to make a mistake while entering a number, press the backspace softkey.
- Press the save softkey.
- Enter a name using the dial pad when you see the "entering letters and characters" message on the screen. The name can have up the 16 characters, including spaces.To make a space, press the "nextspace" softkey, and to erase a mistake, press the "backspace" softkey.
- Press the save softkey.
What are the options for the 390 Screenphone?
There are 6 options, they are as follows:
Option 1. Language -
Select a language for the display prompts. (English, French, Spanish)
Option 2. Time/Date -
Use this option to change the time and date setting on the display. Press the appropriate soft key to increase the item by 1. For example, press the hour softkey to increment the hour from 1 to 2. NOTE: The time and date are automatically set when the phone receives its first Caller ID call.
Option 3. Set Ring Tone -
Press the Change softkey to select one of four ring tones.
Option 4. Clear Msg. Wtg. -
Sometimes the message waiting prompt will appear and the light will flash when there are no messages waiting on your Voice Mail service. When in this option, select the Clear softkey to clear the prompt and flashing light. The light will flash again when there is New Messages Waiting.
Option 5. Area Code -
In some locations, you cannot dial a local number using the area code. By default, incoming calls are recorded with area codes in the Callers List. This option allows you to enter up to three local area codes to be removed from incoming calls. Press the Change softkey to enter an area code.
Option 6. Contrast Level -
Use the Change softkey to cycle through 8 contrast settings, which brighten or darken the display.
Procedure to Clear Bell Canada’s iSelect Advertisements From Your Aastra 390 Screen Phone
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