Aastra’s 67xi Series offers full synchronization with CosmoDesk Contact Center Platform
CONCORD, ON, CANADA June 3, 2009 — Aastra, a leading company at the forefront of the enterprise communication market, announced today that CosmoCom, a unified contact centre technology company, has selected its award winning SIP based IP Telephones for use as CosmoPhones™ with its recently announced Version 6 of CosmoCall Universe. The CosmoPhone is CosmoCom’s first hardware product, complementing all CosmoCall Universe user types, including traditional Agents and the new ReadyReps and Business Users introduced in Version 6.
“Aastra’s product management group worked closely with CosmoCom to ensure seamless interoperability between the Aastra family of IP desk sets and Version 6,” noted Steve Kaish, CosmoCom’s Vice President of Product Management. “We appreciate both the quality of the product itself and the attentive support we have received from Aastra, and we are confident that our customers will find phones that meet their every need within the Aastra product line,” Kaish continued.
“Aastra has one of the most complete portfolio of SIP desktop phones. We are very pleased to have been selected by CosmoCom so our award-winning SIP telephones can be combined with their contact centre applications to create a compelling solution for customers,” said John Drolet, Vice President of Indirect Channels and Carrier Sales for Aastra.
Available for implementation is Aastra’s complete lineup of 67xi telephones including the 6731i, 6755i, 6757i and 6757iCT. This wide array of SIP telephone choices range in price from a low $99.99 USD to a mid range of $249.99 to a high of $399.99 USD. All models offer full duplex speakerphone, call appearance lines with LEDs, shared call and bridged line appearances, Busy Lamp Field support, local 3-way conferencing and extensive storage capacity for directory, callers and redial lists. The mid to higher priced telephones offer larger display screens, dual auto sensing 10/100 Mbps switched Ethernet ports, integrated headset jacks, additional line and call processing abilities and a large number of flexible, programmable function keys. The high end 6757i CT (available in North American markets only) provides support for an included cordless handset, allowing a user to travel some 300,000 square feet from the IP telephone base. All telephones enable access to ACD features using programmable keys. Phones are fully synchronized with CosmoDesk – call, presence and Contact Center activities control the software applications of CosmoCall Universe.
About Aastra Telecom
Aastra Telecom is a North American business unit of Aastra Technologies Limited (“Aastra”), a leading company at the forefront of the enterprise communication market. Headquartered in Concord, Ontario, Canada, Aastra develops and delivers innovative communications products and applications for businesses. Aastra’s operations are truly global with more than 50 million installed lines around the world and a direct and indirect presence in more than 100 countries. Aastra is entirely dedicated to enterprise communications and offers one of the most complete portfolios of unified communications solutions individually tailored to satisfy its customers’ requirements. These range from feature-rich call managers for small and medium businesses and highly scalable ones for large enterprises, integrated mobility, call center solutions to a wide selection of terminals. With a strong focus on open standards, Aastra enables enterprises to communicate and collaborate more efficiently. For additional information on Aastra, visit our website at http://www.aastratelecom.com.
Media Contact
Aastra Telecom
Steve Hawkins
Director of Marketing
905-760-4251
shawkins@aastra.com
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